Healthcare quality and standards
We help hospitals, health insurers, laboratories and manufacturers understand what international standards ask of them and build the systems to meet them, starting with ISO 7101.
Patients, insurers, regulators and investors increasingly want proof that care is safe and well run. ISO 7101, published in 2023, gives healthcare organisations a shared international framework for managing quality.
It is new, and few providers in West Africa have started using it. Starting early lets you shape your systems now rather than rush later.
We are introducing this service in stages. ISO 7101 support is available now, with laboratory, device and sterilisation standards to follow.
A structured review of your organisation against ISO 7101, the international standard for healthcare quality management.
Help putting your roadmap into practice, from policies and processes to measurement.
In-house training that helps clinical and management teams understand and apply quality standards.
Support for laboratories working towards ISO 15189 for quality and competence.
Guidance for manufacturers and importers on ISO 13485 and ISO 14971.
Advice on sterilisation and infection prevention standards, including ISO 11135, ISO 11137 and ISO 17665.
A fixed-scope engagement that gives you a clear picture and a realistic plan in about 90 days.
We agree scope and contacts, and collect your existing policies and data.
We visit your sites, observe care processes and interview leaders and staff.
We compare what we find with each ISO 7101 requirement.
You receive a gap report and a prioritised, costed roadmap.
We present findings to your leadership and agree next steps.
Certification is carried out by independent, accredited certification bodies. We help you prepare so you are ready when you choose to be assessed.
Standards can feel abstract. Our Integrated Healthcare Service Delivery Framework ties each one to a domain of care and to the patient journey, so teams can see what a requirement means on the ward, in the lab and at the front desk.
Start with a readiness assessment, then choose the support that fits.
A fixed-scope, fixed-price review with a gap report and roadmap in about 90 days.
Ongoing help putting your roadmap into practice.
Two to three days of practical training for clinical and management teams.
A short briefing for boards and executives on what ISO 7101 means for them.
MBBS, MTropMed, MSc, FRCGP, HonMFPH, MIoD
Dr Agogo is a physician and Fellow of the Royal College of General Practitioners. In the NHS he led quality improvement and practice operations to top-quartile performance on national quality metrics, and he developed the AIHSDF™ framework to connect international standards with patient outcomes.
ISO 7101 is the international standard for healthcare quality management systems, published in 2023. It sets out how a healthcare organisation should manage quality across leadership, patient care, risk and continual improvement.
No. Certification is done by independent, accredited certification bodies. We help you prepare, so you are ready when you decide to be assessed.
No. The readiness assessment is sized to your organisation, whether you run one clinic or a group of hospitals.
It depends on where you start. The readiness assessment gives you a realistic timeline and the steps to get there.
These are coming next. Get in touch to register your interest and we will contact you when support is available.
Start with a 30-minute introductory call about an ISO 7101 readiness assessment.
